Michaels Plumbing of Central Florida, Inc

Michael's Plumbing presents a deeply divided picture across its review history. Professionalism scores moderately — many reviewers praise individual technicians like Shane, Ariel, Patrick, and Nathan for punctuality, friendliness, and communication, but a meaningful cluster of negative reviews describes rude behavior, no-shows, failure to return calls, and even threatening conduct toward custome... Read more

Michael's Plumbing presents a deeply divided picture across its review history. Professionalism scores moderately — many reviewers praise individual technicians like Shane, Ariel, Patrick, and Nathan for punctuality, friendliness, and communication, but a meaningful cluster of negative reviews describes rude behavior, no-shows, failure to return calls, and even threatening conduct toward customers. Pricing is the most consistently criticized dimension: numerous reviewers across multiple years cite charges they describe as grossly inflated — $287 for a 10-minute toilet fix, $541 to reconnect an ice maker drain, $700 quoted for a job a neighbor fixed for $20, and a $500+ price jump on a supply line replacement — dragging this score significantly down despite a handful of reviewers praising fair or competitive pricing. Project completion is mixed: several large repipe jobs were completed successfully and on time, but there are credible accounts of incomplete work, flooded homes after installations, toilets left non-functional, a $5,000 drainage repair that still did not drain, and a pattern of poor follow-through when customers raised complaints. Experience scores highest among the four dimensions, with many reviewers noting skilled diagnostics and quality workmanship, though offset by accounts of sloppy patching, crooked fixture installation, a re-glued leaking elbow, and a technician who lacked basic tools. Read less