Home Choice Services

Home Choice Services demonstrates catastrophically poor performance across all four dimensions. The company exhibits severe communication failures (voicemail-only systems, no callbacks, missed appointments), systematic project abandonment (incomplete repairs, refusals to return for callbacks), widespread deceptive practices (misrepresenting diagnoses to insurance companies, charging unauthorized f... Read more

Home Choice Services demonstrates catastrophically poor performance across all four dimensions. The company exhibits severe communication failures (voicemail-only systems, no callbacks, missed appointments), systematic project abandonment (incomplete repairs, refusals to return for callbacks), widespread deceptive practices (misrepresenting diagnoses to insurance companies, charging unauthorized fees, falsifying reports), and incompetent workmanship (incorrect diagnoses, broken installations, damage caused during service). The overwhelming majority of 100 reviews are 1-star ratings from the past 24 months, with consistent patterns of no-shows, unresponsiveness, overcharging, and failure to complete work. A former employee review corroborates systemic fraud and profit-driven negligence. Only 3 positive reviews exist, all from 2022, suggesting possible anomalies or service quality collapse over time. Read less