Grace Plumbing

Grace Plumbing demonstrates strong professionalism, project completion, and technical expertise across a large sample of reviews. The company excels at responsiveness, punctuality, and workmanship quality, with many customers praising technicians like Ian, Kevin, and John for their knowledge and courtesy. However, pricing emerges as a significant weakness, with numerous complaints about excessive ... Read more

Grace Plumbing demonstrates strong professionalism, project completion, and technical expertise across a large sample of reviews. The company excels at responsiveness, punctuality, and workmanship quality, with many customers praising technicians like Ian, Kevin, and John for their knowledge and courtesy. However, pricing emerges as a significant weakness, with numerous complaints about excessive charges, hidden fees, and lack of transparency—including multiple instances of customers being charged $1,000+ for routine work. While the majority of recent reviews (past 12 months) are highly positive, the pricing concerns and scattered reports of poor follow-up on callbacks prevent a higher overall score. Read less