Frank Gay

Frank Gay Services receives a critically low WW Score of 28.4, driven by overwhelming evidence of predatory pricing practices, systematic project failures, and poor follow-through. While a small number of reviews (3 out of 40) praise individual technicians for professionalism and skill, the vast majority document deceptive sales tactics, overcharging by 300-1000%, incomplete work, unresponsive man... Read more

Frank Gay Services receives a critically low WW Score of 28.4, driven by overwhelming evidence of predatory pricing practices, systematic project failures, and poor follow-through. While a small number of reviews (3 out of 40) praise individual technicians for professionalism and skill, the vast majority document deceptive sales tactics, overcharging by 300-1000%, incomplete work, unresponsive management, and refusal to honor warranties or complete repairs. The company appears to employ a commission-based sales model that incentivizes unnecessary replacements rather than repairs, and consistently fails to follow up on callbacks and warranty obligations. Read less