Dominion Plumbing

Dominion Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven primarily by consistent professionalism and technical expertise across 26 and 18 mentions respectively. The company excels in communication, punctuality, and knowledgeable workmanship, with many long-term customers (20+ years) citing reliability and trustworthiness. Pricing is competitive and transparent in m... Read more

Dominion Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven primarily by consistent professionalism and technical expertise across 26 and 18 mentions respectively. The company excels in communication, punctuality, and knowledgeable workmanship, with many long-term customers (20+ years) citing reliability and trustworthiness. Pricing is competitive and transparent in most cases (10 mentions). However, project completion shows notable weakness (78.0 score) with multiple documented instances of missed appointments, cancellations, and incomplete follow-through on callbacks. Three severe negative reviews from 2013, 2020, and 2021 describe unprofessional behavior, broken commitments, and damaged customer property without accountability, significantly impacting the completion dimension. Read less