Best Plumbing & Remodeling Inc

Best Plumbing has a deeply mixed record across all four dimensions. Professionalism scores moderately — many reviewers praise punctuality, courtesy, and responsiveness, but a significant cluster of negative reviews describes poor communication, ignored callbacks, and owners refusing to acknowledge mistakes. Pricing is the weakest dimension: multiple reviewers explicitly describe undisclosed serv... Read more

Best Plumbing has a deeply mixed record across all four dimensions. Professionalism scores moderately — many reviewers praise punctuality, courtesy, and responsiveness, but a significant cluster of negative reviews describes poor communication, ignored callbacks, and owners refusing to acknowledge mistakes. Pricing is the weakest dimension: multiple reviewers explicitly describe undisclosed service call fees, billing for errors, being charged twice for the same job, and quotes that differed from what was communicated by phone — though a comparable number found pricing fair or better than expected. Project completion is a serious concern: several reviews describe incomplete work, damaged property not remedied, unresolved callbacks, and jobs that required a second company to fix what Best Bungling left broken or leaking. Experience is similarly split — skilled technicians are praised in many reviews, but others document incorrect installations, flooded homes, and work that failed shortly after completion. Read less