AquaFi

AquaFi presents a mixed picture across its reviews. Professionalism is mentioned in all five reviews, with most customers praising courteous and friendly technicians, but one detailed negative review significantly drags the score down due to a 4-hour delayed callback and a dismissive office response. Project completion is the most concerning dimension: the negative review describes a botched AC se... Read more

AquaFi presents a mixed picture across its reviews. Professionalism is mentioned in all five reviews, with most customers praising courteous and friendly technicians, but one detailed negative review significantly drags the score down due to a 4-hour delayed callback and a dismissive office response. Project completion is the most concerning dimension: the negative review describes a botched AC service that left the home at 80+ degrees, a failure to reconnect components properly, and an AC still underperforming days later — serious execution failures that cannot be ignored. Pricing receives moderate marks; one reviewer praised affordability and competitive quotes, while the negative reviewer felt charged unfairly for a company-caused error. Experience scores conservatively given the technical failure described in the 1-star review, offset by positive mentions of knowledgeable and expert installers in other reviews. The review base is very small and spans from 2016 to 2020, limiting reliability. Read less