Allen Plumbing & Backflow Services

Allen Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most heavily evidenced dimension and is dragged down significantly by multiple explicit complaints about rudeness, poor communication, failure to return calls, and even hostile public responses to negative reviews — though a handful of positive reviews do praise specific workers as courteous and pro... Read more

Allen Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most heavily evidenced dimension and is dragged down significantly by multiple explicit complaints about rudeness, poor communication, failure to return calls, and even hostile public responses to negative reviews — though a handful of positive reviews do praise specific workers as courteous and professional. Pricing concerns are notable, with one detailed review describing unnecessary service charges, refusal to admit billing mistakes, and a lack of transparent quoting, partially offset by one reviewer calling prices affordable. Project completion is similarly split: one reviewer praised exceptional workmanship on a septic field installation, while others describe workers arriving unprepared, jobs not being completed as requested, and an owner refusing responsibility for installation issues. Experience scores reflect the same inconsistency, with praise for skilled backhoe operation and quality work on one end, and complaints about unqualified workers and apparent lack of basic plumbing knowledge on the other. Read less