Ace Solves It All

Ace Solves It All receives consistently strong marks for individual technician professionalism, with hundreds of reviews praising specific techs as courteous, knowledgeable, punctual, and communicative. However, the company is severely dragged down by a very large and persistent volume of pricing complaints spanning the entire review history — customers repeatedly report quotes 2x to 10x higher ... Read more

Ace Solves It All receives consistently strong marks for individual technician professionalism, with hundreds of reviews praising specific techs as courteous, knowledgeable, punctual, and communicative. However, the company is severely dragged down by a very large and persistent volume of pricing complaints spanning the entire review history — customers repeatedly report quotes 2x to 10x higher than competitors, aggressive upselling, and pressure tactics, particularly targeting elderly and vulnerable customers. Project completion is mixed: many jobs are completed well and same-day, but a meaningful number of reviews describe no-shows, missed appointment windows without notification, abandoned work, failed inspections, and unresolved callbacks that lasted weeks or months. Technical experience of individual technicians is generally rated positively, but is undermined by multiple credible accounts of misdiagnosis, unnecessary repair recommendations, and work that failed shortly after completion. Read less