A A Alan Plumbing

AA Alan Plumbing scores well on professionalism, with multiple reviewers across different years citing punctuality, friendly communication, and courteous behavior — including a notable instance where Chris called ahead to warn of a delay. Project completion is also strong, with reviewers consistently describing jobs finished thoroughly, work rechecked, and at least one callback honored to resolv... Read more

AA Alan Plumbing scores well on professionalism, with multiple reviewers across different years citing punctuality, friendly communication, and courteous behavior — including a notable instance where Chris called ahead to warn of a delay. Project completion is also strong, with reviewers consistently describing jobs finished thoroughly, work rechecked, and at least one callback honored to resolve a follow-up issue. Experience is supported by several reviews praising technical competence, problem-solving, and clean job sites. However, pricing is the most contested dimension: two reviews — one from 2016 and one from 2024 — explicitly describe pricing as significantly higher than competitors, with the 2016 review also raising a serious concern about an unnecessary upsell recommendation for a water heater that was still functioning years later. These pricing and ethics concerns meaningfully drag down the pricing score and introduce a note of caution across the overall profile. Read less