Village Plumber

Village Plumber demonstrates strong overall performance across all dimensions, with particularly high marks for professionalism and project completion. Technicians consistently arrive on time, communicate clearly, and treat customers with respect and courtesy. Work quality is consistently praised with detailed problem-solving and thorough follow-through. Pricing is generally perceived as fair and ... Read more

Village Plumber demonstrates strong overall performance across all dimensions, with particularly high marks for professionalism and project completion. Technicians consistently arrive on time, communicate clearly, and treat customers with respect and courtesy. Work quality is consistently praised with detailed problem-solving and thorough follow-through. Pricing is generally perceived as fair and transparent, though one significant outlier complaint about a $275 charge for 5 minutes of work (snaking) substantially impacts the pricing dimension. The company's responsiveness, especially for emergency calls, and the reliability of individual technicians (Austin, Donald, RJ, Alain, Jose) across 4+ years of reviews strengthen confidence in this score. Read less