Swift Brothers Plumbing, Heating, & Air

This contractor demonstrates severe deficiencies across all dimensions. Professionalism is undermined by no-shows, failure to follow up on promised callbacks, and dismissive customer service. Pricing concerns are substantial, with evidence of overcharging, failure to honor quoted work scope, and reluctance to issue promised refunds. Project completion is critically weak, with incomplete repairs, w... Read more

This contractor demonstrates severe deficiencies across all dimensions. Professionalism is undermined by no-shows, failure to follow up on promised callbacks, and dismissive customer service. Pricing concerns are substantial, with evidence of overcharging, failure to honor quoted work scope, and reluctance to issue promised refunds. Project completion is critically weak, with incomplete repairs, work that failed immediately after service, and unresolved issues requiring customer intervention. Technical competence is questionable, evidenced by improper toilet installation requiring customer adjustment and misdiagnosis of problems. The single positive note (one reviewer appreciated an apology for a no-show) is insufficient to offset the pattern of failures. Read less