Protek Plumbing and Drain Specialists

Protek Plumbing presents a deeply mixed picture across all dimensions. Professionalism scores are dragged down significantly by multiple reviews citing unresponsiveness, failure to follow up, and abandonment of clients after causing damage, despite a handful of positive reviews praising prompt and courteous service. Project completion is a serious concern — one review describes a catastrophic fl... Read more

Protek Plumbing presents a deeply mixed picture across all dimensions. Professionalism scores are dragged down significantly by multiple reviews citing unresponsiveness, failure to follow up, and abandonment of clients after causing damage, despite a handful of positive reviews praising prompt and courteous service. Project completion is a serious concern — one review describes a catastrophic flood caused by negligence that went unresolved for months, another describes being charged in full for incomplete work, and a third describes a sold service that failed to fix the problem, all of which heavily penalize this dimension. Pricing is flagged negatively, with one reviewer describing a $1,300 charge for an unnecessary service and another noting prices felt high, leaving only one neutral-to-positive pricing signal. Experience scores reflect a split between genuinely skilled, knowledgeable technicians praised in positive reviews and clear instances of incompetence or dishonest upselling described in negative ones. Read less