Florida Leak Pros

LeakPros exhibits severe inconsistency in service quality and professionalism. While older reviews (2015–2017) consistently praise punctuality, politeness, and technical competence, recent reviews (2023–2024) document aggressive employee behavior, failure to obtain proper authorization before invasive work, poor follow-up on service failures, and combative owner conduct. Critical incidents inc... Read more

LeakPros exhibits severe inconsistency in service quality and professionalism. While older reviews (2015–2017) consistently praise punctuality, politeness, and technical competence, recent reviews (2023–2024) document aggressive employee behavior, failure to obtain proper authorization before invasive work, poor follow-up on service failures, and combative owner conduct. Critical incidents include unauthorized large holes cut in bathrooms and water mains, missed leak diagnoses leading to customer self-discovery and additional damage, and refusal to honor commitments. The company's professionalism score is dragged down by documented rudeness, aggression, and lack of accountability. Project completion suffers from incomplete diagnostics, damage caused during service, and absence of follow-up support. Read less