Pro Plumbing Service and Repair

The reviews for this contractor paint a deeply concerning picture across all four dimensions. Professionalism is severely damaged by multiple accounts of rude technicians, extreme lateness, and most critically, a documented pattern of the owner calling customers to pressure or coerce them into changing negative reviews — a serious ethical violation reported independently by at least three review... Read more

The reviews for this contractor paint a deeply concerning picture across all four dimensions. Professionalism is severely damaged by multiple accounts of rude technicians, extreme lateness, and most critically, a documented pattern of the owner calling customers to pressure or coerce them into changing negative reviews — a serious ethical violation reported independently by at least three reviewers. Project completion is among the worst-scoring dimensions, with multiple reviews describing work that failed within days, jobs left unfinished, and a refusal to return without charging again for their own errors. Pricing is flagged as exploitative, with customers reporting overcharging, unnecessary upsells (e.g., a toilet replacement that was not needed), and charges for repeat visits caused by the contractor's own faulty work. The three positive reviews are brief, generic, and lack specific detail, which raises authenticity concerns when weighed against the volume and specificity of the negative accounts. Read less