Hanlon Plumbing

Hanlon Plumbing shows mixed performance across dimensions. Professionalism scores 78 based on 7 mentions highlighting responsiveness, politeness, and efficiency, though two reviews cite poor phone attitude and lack of follow-through. Pricing averages 68 across 5 mentions—while several customers praise reasonable rates, one customer was charged $580 for incomplete work and quoted $1200 for additi... Read more

Hanlon Plumbing shows mixed performance across dimensions. Professionalism scores 78 based on 7 mentions highlighting responsiveness, politeness, and efficiency, though two reviews cite poor phone attitude and lack of follow-through. Pricing averages 68 across 5 mentions—while several customers praise reasonable rates, one customer was charged $580 for incomplete work and quoted $1200 for additional work, creating significant pricing concerns. Project completion scores 72 based on 6 mentions; multiple jobs were completed successfully, but two critical failures (clog not cleared, sewage overflow, failure to locate existing cleanout) substantially lower this dimension. Experience scores 82 based on 5 mentions of skilled, knowledgeable technicians, though the same failures indicate inconsistent technical execution. The company's performance appears highly variable, with strong positive reviews offset by serious service failures. Read less