Douglas Orr Plumbing

Douglas Orr Plumbing demonstrates strong technical expertise and professionalism from individual technicians, with many reviews praising specific plumbers like Angel, Chris, and David for their knowledge and courteous demeanor. However, the company is significantly hampered by persistent pricing complaints and project completion issues. A substantial minority of reviews (approximately 20%) report ... Read more

Douglas Orr Plumbing demonstrates strong technical expertise and professionalism from individual technicians, with many reviews praising specific plumbers like Angel, Chris, and David for their knowledge and courteous demeanor. However, the company is significantly hampered by persistent pricing complaints and project completion issues. A substantial minority of reviews (approximately 20%) report serious problems including no-shows, incomplete repairs requiring multiple callbacks, overcharging practices, and poor follow-through on commitments. The company shows a stark divide between excellent field technician performance and systemic operational failures in scheduling, billing transparency, and quality assurance. Read less