Caleb Service

Alexis/Caleb Service receives strong praise across the majority of reviews for responsiveness, punctuality, friendliness, and professionalism, with many customers highlighting same-day or next-day availability and clear communication. Pricing is generally viewed as fair and transparent, with one reviewer specifically noting he revised his quote downward after completing less work than anticipated,... Read more

Alexis/Caleb Service receives strong praise across the majority of reviews for responsiveness, punctuality, friendliness, and professionalism, with many customers highlighting same-day or next-day availability and clear communication. Pricing is generally viewed as fair and transparent, with one reviewer specifically noting he revised his quote downward after completing less work than anticipated, and another citing lower-than-competitor quotes. However, several serious negative reviews meaningfully drag down all dimensions: one reviewer documented a dangerous TV mount failure with property damage and an aggressive demand for payment on incomplete work; another described an 8-hour botched job requiring three supply runs with amateur-quality results; a third reported a no-show across two scheduled days; and a fourth alleged the contractor deleted video evidence needed for an insurance claim. Project completion is particularly impacted by these incidents of abandoned, incomplete, or poorly executed work. Experience scores are tempered by the documented skill failures in the negative reviews, which describe a contractor who was unprepared, made serious technical errors, and lacked the knowledge to complete jobs correctly. Read less