Budget Well Drilling

Budget Well shows strong technical capability and follow-through when they do engage with a customer — multiple reviewers praised John and his crew for completing well and pump installations in a single day, working late, and honoring callbacks at no charge. However, two separate reviews (one from 2019, one from 2024) explicitly describe the same failure pattern: promising a callback that never ... Read more

Budget Well shows strong technical capability and follow-through when they do engage with a customer — multiple reviewers praised John and his crew for completing well and pump installations in a single day, working late, and honoring callbacks at no charge. However, two separate reviews (one from 2019, one from 2024) explicitly describe the same failure pattern: promising a callback that never came, forcing customers to seek help elsewhere. This is a meaningful and recurring professionalism concern that significantly drags down the professionalism and project completion scores. Pricing was mentioned positively in three reviews, suggesting fair and reasonable rates when work is actually accepted. The recency of the most negative review (April 2024) is particularly concerning, as it suggests the callback reliability issue has not been resolved over a five-year span. Read less