ProFlo

ProFlo earns strong marks across all four dimensions, with professionalism and experience being the most consistently praised attributes across a large and diverse review base. The vast majority of reviewers highlight courteous, knowledgeable technicians — particularly Tony, Trevor, Rico, David, and Bryan — who communicate clearly, arrive prepared, and follow through on their work. Project com... Read more

ProFlo earns strong marks across all four dimensions, with professionalism and experience being the most consistently praised attributes across a large and diverse review base. The vast majority of reviewers highlight courteous, knowledgeable technicians — particularly Tony, Trevor, Rico, David, and Bryan — who communicate clearly, arrive prepared, and follow through on their work. Project completion scores well given numerous accounts of full installations, same-day fixes, and callbacks honored, though two notable incidents (a loose wire left after duct cleaning causing AC failure, and a furnace repair that failed within 5 hours) prevent a higher score. Pricing is the weakest dimension: while many reviewers praise fair or competitive pricing, a meaningful cluster of negative reviews specifically cite inflated quotes, high estimates compared to competitors, a disputed $1,000 non-guaranteed furnace repair, and a $45 diagnostic fee for a simple toilet install — these credible complaints meaningfully suppress the pricing score. Communication issues (missed callbacks, scheduling confusion) appear in a small but notable number of reviews and temper the otherwise strong professionalism score. Read less