Pyramid Plumbing

Gladiator Repipe / Pyramid Plumbing has a strong base of positive recent reviews praising responsiveness, punctuality, professionalism, and technical skill, particularly from 2024–2025. However, the review set spans nearly two decades and includes multiple serious negative reviews describing misdiagnosis, abandoned callbacks, overcharging, property damage with no follow-through, and outright unp... Read more

Gladiator Repipe / Pyramid Plumbing has a strong base of positive recent reviews praising responsiveness, punctuality, professionalism, and technical skill, particularly from 2024–2025. However, the review set spans nearly two decades and includes multiple serious negative reviews describing misdiagnosis, abandoned callbacks, overcharging, property damage with no follow-through, and outright unprofessional behavior — all of which meaningfully drag down scores across all dimensions. Pricing received a notably lower score due to one reviewer flagging a $415 drain clean charge after a $59 diagnostic fee, another describing inflated code-compliance charges, and a historical review citing overpricing. Project completion is similarly penalized by older reviews describing incomplete work, wrong diagnoses, and failure to honor callbacks. The professionalism score reflects a mixed picture: recent reviews are largely positive, but older reviews include reckless driving complaints, a cracked tile with no remedy, and a tech who fumbled through a home. Read less