Overview of Company Customer Sentiment Analysis in May
All four reviews are negative and paint a consistently poor picture of this contractor across multiple dimensions. Professionalism is the most frequently cited concern, with all four reviewers describing failures in communication, responsiveness, and basic courtesy — including unreturned calls, missed appointments with no notification, and outright rude behavior on the phone. Project completion ... Read more
All four reviews are negative and paint a consistently poor picture of this contractor across multiple dimensions. Professionalism is the most frequently cited concern, with all four reviewers describing failures in communication, responsiveness, and basic courtesy — including unreturned calls, missed appointments with no notification, and outright rude behavior on the phone. Project completion is also severely criticized, with one reviewer documenting a water heater installation that violated local codes, caused a water leak, and required a follow-up visit to correct shoddy work, while another reviewer incurred $500 in hotel costs due to a job not completed on time. The single pricing mention is negative, as a customer was financially harmed by the contractor's failure to deliver on schedule. The one review touching on workmanship quality describes substandard installation practices including improper connections, unsecured pipes, and failure to meet code — indicating serious skill or care deficiencies. Read less