Alter Plumbing

Four of five reviews are strongly positive, praising professionalism, communication, honesty, technical skill, and fair pricing. However, one detailed 1-star review from 2020 raises serious concerns: allegations of a fraudulent $14,000 repipe quote, failure to return and complete a paid toilet repair, and unresponsiveness — all of which directly and negatively impact professionalism, project com... Read more

Four of five reviews are strongly positive, praising professionalism, communication, honesty, technical skill, and fair pricing. However, one detailed 1-star review from 2020 raises serious concerns: allegations of a fraudulent $14,000 repipe quote, failure to return and complete a paid toilet repair, and unresponsiveness — all of which directly and negatively impact professionalism, project completion, and pricing scores. This negative review is specific and credible, and cannot be dismissed. The positive reviews span from 2011 to 2022, with the most recent being the 2022 5-star review, but three of the four positive reviews are more than 5 years old, limiting their reliability as indicators of current performance. Scores have been conservatively adjusted downward to reflect the serious misconduct alleged in the 1-star review. Read less