Richard C Fox Plumbing

Fox Plumbing has a deeply polarized review history, with enthusiastic praise from loyal repeat customers contrasted sharply against serious complaints about responsiveness, abandoned work, and billing disputes. Professionalism scores are dragged down significantly by multiple reviews citing hang-ups, last-minute cancellations, failure to return calls, and an owner described as abrasive and dismiss... Read more

Fox Plumbing has a deeply polarized review history, with enthusiastic praise from loyal repeat customers contrasted sharply against serious complaints about responsiveness, abandoned work, and billing disputes. Professionalism scores are dragged down significantly by multiple reviews citing hang-ups, last-minute cancellations, failure to return calls, and an owner described as abrasive and dismissive. Project completion is a notable weak point, with at least two reviews explicitly describing incomplete or incorrectly executed work — including a case where a customer was charged to fix the company's own mistake, and another where paid work was never returned to finish. Pricing receives mixed signals: several reviewers praised fair or affordable rates, while others described opaque after-hours pricing structures and undisclosed labor charges that led to disputes. Experience scores moderately well among satisfied customers who praised quick diagnosis and skilled workmanship, but is undermined by the water heater installation review detailing missing valves and incorrect wiring that caused ongoing damage. Read less