A-Stone Plumbing Company of Hillsborough County

The overwhelming majority of reviews describe serious misconduct including alleged fraud, deceptive diagnostics, overbilling, and abandoned work — all of which devastate scores across every dimension. The only meaningfully positive review (James, 2019) describes a professional, knowledgeable, and timely technician, and one older 2016 review praises reasonable pricing and effort, but these two da... Read more

The overwhelming majority of reviews describe serious misconduct including alleged fraud, deceptive diagnostics, overbilling, and abandoned work — all of which devastate scores across every dimension. The only meaningfully positive review (James, 2019) describes a professional, knowledgeable, and timely technician, and one older 2016 review praises reasonable pricing and effort, but these two data points are vastly outweighed by five detailed negative accounts. Project completion is particularly damaged by the solar panel abandonment case and the billing-before-completion scheme. Pricing scores are critically low due to multiple explicit allegations of fraudulent estimates, overcharging, and refusal to rectify billing disputes. Experience scores suffer from a plumber who provided no short-term solution for an active leak and a camera investigation that allegedly showed footage not belonging to the customer's property. Read less