Wayne Conn Plumbing

Wayne Conn Plumbing demonstrates strong technical expertise and workmanship quality, with multiple reviews praising skilled problem-solving and thorough work. However, professionalism is significantly undermined by serious customer service failures including missed appointments, poor follow-up communication, billing disputes, and unprofessional conduct (mask non-compliance, hanging up on customers... Read more

Wayne Conn Plumbing demonstrates strong technical expertise and workmanship quality, with multiple reviews praising skilled problem-solving and thorough work. However, professionalism is significantly undermined by serious customer service failures including missed appointments, poor follow-up communication, billing disputes, and unprofessional conduct (mask non-compliance, hanging up on customers). Project completion shows inconsistency with some excellent outcomes but notable delays and unresolved callbacks. Pricing appears reasonable when services are completed, though billing disputes have created friction. The company's performance is highly variable depending on which team member handles the job. Read less