St Johns Plumbing

St. John's Plumbing shows significant inconsistency across reviews. While technical skill and problem-solving ability are demonstrated in positive reviews (85/100 experience score), the company struggles severely with professionalism and responsiveness. Two critical failures—complete non-responsiveness to a repeat customer and failure to deliver promised estimates despite payment—heavily damag... Read more

St. John's Plumbing shows significant inconsistency across reviews. While technical skill and problem-solving ability are demonstrated in positive reviews (85/100 experience score), the company struggles severely with professionalism and responsiveness. Two critical failures—complete non-responsiveness to a repeat customer and failure to deliver promised estimates despite payment—heavily damage the professionalism score (45/100). Pricing concerns emerge in two reviews, with one customer reporting undisclosed high labor charges and another paying for a service that was never completed. Project completion is mixed: some jobs are finished promptly with callbacks honored, but one major engagement resulted in zero follow-through despite payment. The company's age (oldest review from 2012, newest from 2021) and small sample size limit confidence in these findings. Read less