Lickety Split AC, Plumbing & Electric

Lickety Split receives an extremely low WW Score of 18.2, driven by severe and consistent failures across all dimensions. The company exhibits pervasive unprofessional conduct including missed appointments, rude staff, high-pressure sales tactics, and unethical contract practices (recording calls without consent, pressuring family members to sign contracts). Pricing is the most damaging dimension ... Read more

Lickety Split receives an extremely low WW Score of 18.2, driven by severe and consistent failures across all dimensions. The company exhibits pervasive unprofessional conduct including missed appointments, rude staff, high-pressure sales tactics, and unethical contract practices (recording calls without consent, pressuring family members to sign contracts). Pricing is the most damaging dimension (12/100), with overwhelming evidence of extreme overcharging—customers report quotes 3-10x higher than competitors for identical work, with parts marked up 1000%+ and labor rates exceeding $400/hour. Project completion is severely compromised (22/100), with jobs taking 2-8x longer than promised, incomplete work, and refusal to honor callbacks or refunds. While some technicians demonstrate competence (35/100), this is overshadowed by systemic issues of deceptive diagnostics, unnecessary upsells, and failure to deliver promised services. The company's business model appears centered on aggressive sales rather than genuine customer service. Read less