Eagerton Plumbing

Eagerton Plumbing shows strong technical competence and generally professional field staff, with many customers praising the quality of work and responsiveness. However, the company is significantly hampered by inconsistent customer service, recurring billing issues (hidden charges, double billing, undisclosed fees), and poor follow-through on callbacks and commitments. While recent reviews (2024-... Read more

Eagerton Plumbing shows strong technical competence and generally professional field staff, with many customers praising the quality of work and responsiveness. However, the company is significantly hampered by inconsistent customer service, recurring billing issues (hidden charges, double billing, undisclosed fees), and poor follow-through on callbacks and commitments. While recent reviews (2024-2025) are predominantly positive regarding field technicians, older reviews and several recent complaints reveal systemic problems with office communication, accountability, and customer respect. The company excels at speed and technical skill but struggles with transparency and professional communication standards. Read less