Crabtree Plumbing

Crabtree Plumbing presents a deeply mixed picture across its review history. On the positive side, several reviewers praised individual technicians as professional, knowledgeable, and friendly, with one reviewer specifically commending Clay and another describing a technician as highly skilled and communicative. However, two reviews — one from 2023 and one from 2014 — describe serious failures... Read more

Crabtree Plumbing presents a deeply mixed picture across its review history. On the positive side, several reviewers praised individual technicians as professional, knowledgeable, and friendly, with one reviewer specifically commending Clay and another describing a technician as highly skilled and communicative. However, two reviews — one from 2023 and one from 2014 — describe serious failures in follow-through and customer communication, including a job that was left leaking worse than before and a warranty issue that went unresolved for over two months with no callback. These project completion failures significantly drag down the score. Pricing was mentioned positively in two reviews (under $250 for a burst pipe fix, and 'fair price'), lending moderate support to that dimension, but the sample is too small to be conclusive. The most recent negative review (November 2023) is particularly concerning as it suggests ongoing responsiveness and follow-through issues that have not been resolved over the years. Read less