CGC Water Treatment

CGC Water Services scores strongly on professionalism, with a large volume of reviews praising courteous, punctual, and communicative technicians by name — Ronnie, Dale, Elvin, Kyle, Abel, and William appear repeatedly with positive feedback. Experience scores well overall, with many reviewers noting knowledgeable diagnostics and quality installations, though two reviews flag an inexperienced in... Read more

CGC Water Services scores strongly on professionalism, with a large volume of reviews praising courteous, punctual, and communicative technicians by name — Ronnie, Dale, Elvin, Kyle, Abel, and William appear repeatedly with positive feedback. Experience scores well overall, with many reviewers noting knowledgeable diagnostics and quality installations, though two reviews flag an inexperienced installer and one serious complaint about undisclosed warranty limitations on a repair. Project completion is solid but dragged down by notable failures: one customer was charged $295 to re-tighten a faucet CGC had previously installed incorrectly, one customer was stood up on a scheduled appointment day, one reviewer noted no follow-up after installation, and one described a lazy susan cabinet door that was never properly closed after work. Pricing is the weakest dimension — while a few reviewers praised fair or competitive pricing, multiple reviews explicitly complained about hidden fees, overcharging, lack of military discount, and a perception that the company maximizes revenue extraction per visit, pulling this score down significantly. Read less