CGC Water Treatment & Plumbing

CGC Water Services receives strong and consistent praise for the professionalism, courtesy, and knowledge of individual technicians — names like Ronnie, Elvin, Dale, Abel, Kyle, and William appear repeatedly with positive feedback. However, pricing is a serious and recurring concern, with multiple reviewers explicitly calling out hidden fees, excessive labor charges, high service call costs, and... Read more

CGC Water Services receives strong and consistent praise for the professionalism, courtesy, and knowledge of individual technicians — names like Ronnie, Elvin, Dale, Abel, Kyle, and William appear repeatedly with positive feedback. However, pricing is a serious and recurring concern, with multiple reviewers explicitly calling out hidden fees, excessive labor charges, high service call costs, and aggressive upselling tactics that significantly drag down the pricing dimension. Project completion is generally positive for installations, but there are notable failures including a faucet installed incorrectly that required a costly callback, a no-show appointment, and unreturned calls that left customers without service. Experience scores moderately well based on technical knowledge and quality of installations, but is tempered by complaints about salespeople misrepresenting system capabilities and technicians pushing unnecessary replacements. Read less