Campbell Plumbing & Mechanical Contractors Southeast

All three reviews are deeply negative and describe serious failures across multiple dimensions. Professionalism is catastrophically low, with allegations of racial slurs used by technicians, a VP dismissing customer complaints with contemptuous language, and a pattern of ignoring vendor payments spanning years. Project completion is also severely penalized, with two reviewers describing major prop... Read more

All three reviews are deeply negative and describe serious failures across multiple dimensions. Professionalism is catastrophically low, with allegations of racial slurs used by technicians, a VP dismissing customer complaints with contemptuous language, and a pattern of ignoring vendor payments spanning years. Project completion is also severely penalized, with two reviewers describing major property damage — including a flooded home and a gas explosion — that the company allegedly refused to remediate over extended periods. The one partial positive note on experience comes from a vendor reviewer who acknowledged the company may be technically competent plumbers, but this is heavily outweighed by the severity of the other documented failures. The overall picture is of a company with serious ethical, accountability, and customer service deficiencies. Read less