Affordable Plumbing Company of Jax

This contractor's review set is dominated by severely negative experiences across nearly every dimension. Professionalism is the most heavily cited dimension and is overwhelmingly negative: multiple reviews describe office staff yelling at customers, hanging up on them, being condescending, and failing to communicate — with only a small handful of positive mentions. Project completion is similar... Read more

This contractor's review set is dominated by severely negative experiences across nearly every dimension. Professionalism is the most heavily cited dimension and is overwhelmingly negative: multiple reviews describe office staff yelling at customers, hanging up on them, being condescending, and failing to communicate — with only a small handful of positive mentions. Project completion is similarly poor, with documented cases of abandoned work (toilet left on the floor, pipe left unglued, pipe left unhooked inside a wall), repeated failures to return as promised, and a failed building inspection — offset only by a few reviews praising completed jobs. Experience scores low due to recurring accounts of faulty workmanship that caused secondary damage, incorrect diagnoses, and work that had to be redone, though a minority of reviewers praised the technical skill of specific plumbers. Pricing is mixed: one reviewer praised dramatically lower pricing than competitors, one positive reviewer cited affordability, but one reviewer explicitly called the company a rip-off for charging $525 to replace a shower handle, and another paid $1,500 for work that failed twice. Read less