OSteen Plumbing Company

The overwhelming pattern across these reviews is one of missed appointments, ghosting, and abandoned or incomplete work — behaviors that devastate the Professionalism and Project Completion scores, which together carry 65% of the total weight. Seven of eleven reviews describe the contractor making appointments and simply never showing up, never calling, and in some cases going completely silent ... Read more

The overwhelming pattern across these reviews is one of missed appointments, ghosting, and abandoned or incomplete work — behaviors that devastate the Professionalism and Project Completion scores, which together carry 65% of the total weight. Seven of eleven reviews describe the contractor making appointments and simply never showing up, never calling, and in some cases going completely silent even when a customer had their water shut off. One review documents a job left incomplete with multiple code violations flagged by an inspector, and money taken without return. The few positive reviews (4 of 11) do highlight genuine skill with difficult plumbing, fair pricing, and a friendly demeanor, which partially lifts the Experience and Pricing scores — but these positives are far outweighed by the volume and severity of the negative patterns. The WW Score of approximately 28 reflects a contractor who may possess technical ability but has demonstrated a serious and repeated failure to show up, follow through, and communicate. Read less