John Jones Plumbing Specialist

John Jones Plumbing shows significant inconsistency across reviews spanning 12+ years. While older reviews (2011–2014) praise diagnostic skill and fair pricing, recent reviews (2017–2023) reveal serious quality control issues including incomplete work, poor cleanup, improper installations, and alleged dishonest practices. Project completion is the weakest dimension, with multiple instances of ... Read more

John Jones Plumbing shows significant inconsistency across reviews spanning 12+ years. While older reviews (2011–2014) praise diagnostic skill and fair pricing, recent reviews (2017–2023) reveal serious quality control issues including incomplete work, poor cleanup, improper installations, and alleged dishonest practices. Project completion is the weakest dimension, with multiple instances of unfinished jobs, damaged property, and callbacks that failed to resolve issues. Professionalism scores are dragged down by poor communication, messy work sites, and unprofessional behavior. The company appears to have declined substantially after ownership/staff changes, as explicitly noted by long-time customers. Read less