1974 Home Services

This single review paints a deeply negative picture across all four scored dimensions. Professionalism scored near the floor due to explicit accounts of arrogance, emotional defensiveness, refusal to honor service agreements, and an unwillingness to help remedy damage caused during the job. Project completion is critically low — the contractor failed to deliver the agreed-upon tankless water hea... Read more

This single review paints a deeply negative picture across all four scored dimensions. Professionalism scored near the floor due to explicit accounts of arrogance, emotional defensiveness, refusal to honor service agreements, and an unwillingness to help remedy damage caused during the job. Project completion is critically low — the contractor failed to deliver the agreed-upon tankless water heater solution, left ceilings and wallpaper torn without repair, installed a water filter in an inaccessible location, and refused a callback when the filter needed servicing. Experience scored very poorly given the reviewer's account that the contractor failed to assess electrical capacity before installation, was underprepared and relied on building maintenance staff, and ultimately had to abandon the tankless system entirely in favor of a traditional unit. Pricing received a slightly higher score only because the reviewer noted they paid full price and honored their financial commitment, suggesting no overt price gouging — though the value received was described as severely inferior to what was promised. Read less