Robert’s Plumbing Service

The majority of reviews praise Robert's team for professionalism, responsiveness, and communication, with several customers noting quick arrival times and courteous service. However, three serious 1-star reviews from 2018 significantly weigh down all dimensions, alleging fraud, warranty abandonment, work not completed to code, threats made to a customer, and a missed diagnosis that a licensed plum... Read more

The majority of reviews praise Robert's team for professionalism, responsiveness, and communication, with several customers noting quick arrival times and courteous service. However, three serious 1-star reviews from 2018 significantly weigh down all dimensions, alleging fraud, warranty abandonment, work not completed to code, threats made to a customer, and a missed diagnosis that a licensed plumber caught immediately. Pricing is a mixed picture — several reviewers call it fair, but one detailed negative review describes a $350 charge for a simple shower pan test as a clear rip-off. Project completion is similarly split, with positive reviews describing thorough follow-through and one reviewer noting Robert called to check on his work, while negative reviews allege incomplete work, ignored warranty callbacks, and work not matching the written proposal. The score reflects genuine positive experiences tempered by credible and detailed negative accounts that cannot be dismissed. Read less