Expert Service Plumbing

This contractor shows severe inconsistency across reviews, with stark polarization between highly positive and deeply negative feedback. Professionalism is the primary concern, with multiple detailed complaints about unreliability, missed appointments, poor communication, and lack of courtesy notifications. Two recent negative reviews (2019) describe chronic no-shows and unresponsiveness, while tw... Read more

This contractor shows severe inconsistency across reviews, with stark polarization between highly positive and deeply negative feedback. Professionalism is the primary concern, with multiple detailed complaints about unreliability, missed appointments, poor communication, and lack of courtesy notifications. Two recent negative reviews (2019) describe chronic no-shows and unresponsiveness, while two older positive reviews (2024, 2018) praise responsiveness and quality. The pricing dimension is minimally supported by one complaint about payment handling practices. Project completion appears mixed, with some jobs completed well but significant concerns about follow-through and timeliness. The wide gap between 5-star and 1-star ratings suggests either dramatic business changes or potential inconsistency in service delivery. Read less