AAA Pro Plumbing

This contractor's review record is deeply mixed, with a significant cluster of serious negative experiences pulling scores down across all dimensions. Professionalism suffers heavily due to repeated no-shows, missed appointments without notice, poor communication, threatening behavior by the owner, and a dismissive attitude documented across multiple reviews. Project completion is similarly damage... Read more

This contractor's review record is deeply mixed, with a significant cluster of serious negative experiences pulling scores down across all dimensions. Professionalism suffers heavily due to repeated no-shows, missed appointments without notice, poor communication, threatening behavior by the owner, and a dismissive attitude documented across multiple reviews. Project completion is similarly damaged by accounts of abandoned work, months-long delays, failed inspections, and an incomplete toilet repair — though several positive reviews do describe timely and thorough job execution. Pricing receives a middling score because while some customers found fees fair and transparent, others reported a 250% overcharge compared to competitors, a disputed $600 billing error, and retroactive charges for unapproved work. Experience scores slightly higher than the other dimensions, as several reviewers praised technical skill and problem-solving, but incidents like flooding a garage and failing municipal inspections prevent a strong score. The overall picture is of a contractor with capable moments but a documented pattern of serious operational and ethical failures. Read less