Romark A/C & Plumbing

The single positive review praises Robert Yoder's punctuality, communication, and courteous attitude, but it is now over 6 years old and describes a straightforward toilet replacement. The two negative reviews, both from 2017, paint a significantly more troubling picture: one describes a pricing complaint of $160 for roughly 10 minutes of work, and the other — a detailed, credible account — de... Read more

The single positive review praises Robert Yoder's punctuality, communication, and courteous attitude, but it is now over 6 years old and describes a straightforward toilet replacement. The two negative reviews, both from 2017, paint a significantly more troubling picture: one describes a pricing complaint of $160 for roughly 10 minutes of work, and the other — a detailed, credible account — describes abandoned work, a three-week delay due to the owner prioritizing larger jobs, use of an unannounced subcontractor, incorrect diagnostic guidance, and aggressive demands for immediate payment near $3,000. The project completion and experience scores are heavily dragged down by the detailed 1-star review, which describes a job left in a severely incomplete and damaging state. Professionalism scores reflect a split between one glowing account and two accounts of indifference, poor communication, and dismissive behavior. All reviews are older than 12 months, with the most recent being from September 2018, meaning there is no recent data to assess current performance. Read less