Southern Escapes

Southern Escapes shows severe deficiencies in professionalism and project completion based on explicit customer complaints. Two recent reviews (2024, 2022) document poor communication, unresponsiveness, gaslighting behavior, and failure to complete or follow through on service commitments, with one customer left without contact for two weeks during a pool emergency. A single positive 2021 review p... Read more

Southern Escapes shows severe deficiencies in professionalism and project completion based on explicit customer complaints. Two recent reviews (2024, 2022) document poor communication, unresponsiveness, gaslighting behavior, and failure to complete or follow through on service commitments, with one customer left without contact for two weeks during a pool emergency. A single positive 2021 review praises design and teamwork but is substantially outweighed by the documented failures. The company demonstrates inconsistent quality and accountability issues that directly impact customer satisfaction. Read less