Professional Choice Plumbing

This single review describes a deeply negative experience centered on alleged price gouging during an emergency plumbing situation. The customer explicitly states the price was unfair and that the technician's justification — referencing the cost of the truck and inventory — was dismissive and unapologetic, reflecting poorly on professionalism. Pricing received the lowest score as the customer... Read more

This single review describes a deeply negative experience centered on alleged price gouging during an emergency plumbing situation. The customer explicitly states the price was unfair and that the technician's justification — referencing the cost of the truck and inventory — was dismissive and unapologetic, reflecting poorly on professionalism. Pricing received the lowest score as the customer compared invoices from two other companies and concluded they were significantly overcharged, and the company failed to respond to a request for partial refund. Project completion received a marginally higher score only because the immediate emergency (water being turned back on) was technically resolved, though the overall experience left the customer deeply dissatisfied. No information was provided about technical skill or workmanship quality, so experience cannot be scored. Read less