Mr. Rooter Plumbing of Gainesville

Mr. Rooter earns strong marks for professionalism, with numerous reviewers explicitly praising punctuality, friendliness, responsiveness, and communication across many years of reviews. Project completion is generally solid — most jobs were finished promptly and thoroughly — though one notable review describes a failure to follow through on a scheduled soil sample and a disputed recommendation... Read more

Mr. Rooter earns strong marks for professionalism, with numerous reviewers explicitly praising punctuality, friendliness, responsiveness, and communication across many years of reviews. Project completion is generally solid — most jobs were finished promptly and thoroughly — though one notable review describes a failure to follow through on a scheduled soil sample and a disputed recommendation for a costly drain field replacement, which tempers the score. Experience scores well overall, with technicians demonstrating diagnostic skill, problem-solving ability, and willingness to educate homeowners, though a couple of reviews hint at suboptimal technique choices. Pricing is the weakest dimension: while most reviewers do not comment on cost, those who do raise concerns about extra charges, inflated estimates, and significantly higher costs compared to competitors, pulling this score down considerably. Read less