Mark Hurm

This HVAC company demonstrates strong professionalism with punctual, courteous service and responsive communication (6 mentions). However, pricing concerns emerge from multiple reviews citing overcharging, refusal to provide competitive bids, and unexpected charges for work that should have been included in original quotes (4 mentions). Project completion shows significant weakness: a critical ins... Read more

This HVAC company demonstrates strong professionalism with punctual, courteous service and responsive communication (6 mentions). However, pricing concerns emerge from multiple reviews citing overcharging, refusal to provide competitive bids, and unexpected charges for work that should have been included in original quotes (4 mentions). Project completion shows significant weakness: a critical installation defect (missing drain line) required three callbacks and resulted in water damage, undermining trust despite some positive project outcomes (5 mentions). Technical expertise is evident in diagnostic and repair work, though the pricing and completion issues suggest inconsistent follow-through on initial installations (4 mentions). The company's willingness to refuse business to educated shoppers seeking competitive quotes raises red flags about business practices. Read less