Dr. Drain

Dr. Drain demonstrates strong professionalism with consistently praised responsiveness, punctuality, and courteous communication across 48 reviews. Project completion is solid with 42 mentions of timely, thorough work and follow-through on callbacks. Technical expertise is evident in 39 reviews highlighting skilled diagnostics and quality workmanship. However, pricing emerges as a notable weakness... Read more

Dr. Drain demonstrates strong professionalism with consistently praised responsiveness, punctuality, and courteous communication across 48 reviews. Project completion is solid with 42 mentions of timely, thorough work and follow-through on callbacks. Technical expertise is evident in 39 reviews highlighting skilled diagnostics and quality workmanship. However, pricing emerges as a notable weakness with 18 mentions—multiple customers report charges of $214–$360 for routine drain work, significantly higher than competitors, and frustration over non-transparent pricing policies and refusal to quote over the phone. The company's integrity and customer service excellence partially offset pricing concerns, but the cost differential is substantial enough to impact overall score. Read less