United States Heating & Air Conditioning

US Heating & Air Conditioning exhibits a deeply polarized performance profile. While individual technicians (Ray, Max, Andrew, David) frequently receive praise for professionalism, knowledge, and courteous service, systemic failures in scheduling, follow-through, and customer service severely undermine overall reliability. The company demonstrates chronic issues with appointment management, commun... Read more

US Heating & Air Conditioning exhibits a deeply polarized performance profile. While individual technicians (Ray, Max, Andrew, David) frequently receive praise for professionalism, knowledge, and courteous service, systemic failures in scheduling, follow-through, and customer service severely undermine overall reliability. The company demonstrates chronic issues with appointment management, communication breakdowns, and failure to honor commitments. Pricing concerns are substantial, with multiple customers reporting significant overcharges and aggressive upselling tactics. Project completion is compromised by incomplete repairs, multiple callbacks, and unresolved warranty disputes. Recent reviews (2024-2025) show continued problems with no-shows and poor responsiveness. Read less