Rj Carter Plumbing

RJ Carter Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most frequently mentioned dimension, with several positive reviews praising politeness, responsiveness, and communication, but significantly undermined by a detailed 1-star account describing a technician who laughed at a competing plumber, left without a contract or signature, and abandoned an exposed... Read more

RJ Carter Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most frequently mentioned dimension, with several positive reviews praising politeness, responsiveness, and communication, but significantly undermined by a detailed 1-star account describing a technician who laughed at a competing plumber, left without a contract or signature, and abandoned an exposed pipe — as well as a separate account of 12 unanswered callbacks over four months. Project completion is the most damaged dimension, with two serious complaints about work left incomplete or ineffective (a re-clogged line one week after service, wrong pipe used on a new build with unreported tile damage), dragging the score down substantially despite some positive mentions of prompt service. Pricing received mixed signals — one reviewer praised the rate as very fair and another noted costs were far below expectations, but a third described being billed significantly more than the verbal quote with no written contract, which is a serious transparency failure. Experience scores moderately, with some reviewers noting skill and problem-solving ability, but the wrong-pipe installation and the failed drain snaking indicate inconsistent technical quality. Read less