Rightway Plumbing

Queen City Plumbing / Rightway Plumbing has a deeply mixed review history spanning over a decade. Recent reviews (2025) are predominantly positive, praising named technicians like Richard, Fernando, Vinton, and Hayden for professionalism, punctuality, and quality workmanship. However, a significant cluster of older reviews (2013–2021) under the Rightway Plumbing brand contains serious complaints... Read more

Queen City Plumbing / Rightway Plumbing has a deeply mixed review history spanning over a decade. Recent reviews (2025) are predominantly positive, praising named technicians like Richard, Fernando, Vinton, and Hayden for professionalism, punctuality, and quality workmanship. However, a significant cluster of older reviews (2013–2021) under the Rightway Plumbing brand contains serious complaints including misdiagnosed leaks, abandoned or incomplete work, technicians causing new damage, unprofessional conduct, and pricing that multiple reviewers described as opaque or excessive. Pricing is a notable weak point, with several reviewers explicitly calling out overcharging, lack of transparency, and one reviewer paying $1,575 for a farm sink install they considered unreasonable. Project completion is also dragged down by multiple accounts of jobs requiring repeat visits, unresolved issues, or work left worse than before. Read less