Cox Plumbing of Orlando

The reviews paint a deeply mixed picture of this contractor. While one reviewer praised the plumber's professionalism and thoroughness during an after-hours septic emergency, the other two reviews describe serious professionalism failures: a receptionist who was rude and hung up on a caller, and an owner/manager who ignored calls and texts, screened and blocked a client's number, and hung up on a ... Read more

The reviews paint a deeply mixed picture of this contractor. While one reviewer praised the plumber's professionalism and thoroughness during an after-hours septic emergency, the other two reviews describe serious professionalism failures: a receptionist who was rude and hung up on a caller, and an owner/manager who ignored calls and texts, screened and blocked a client's number, and hung up on a paying customer. The most damaging review describes a contractual obligation left unfulfilled for three months, which severely drags down the project completion score. Pricing received a modest positive mention in one review, but this is based on a single data point and cannot be weighted heavily. The overall picture is one of inconsistent service quality with significant red flags around communication and follow-through. Read less